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Troubleshooting: can't play a game from Aldorlea?

Re: Troubleshooting: can't play a game from Aldorlea?

Postby rpsmith » Tue Sep 19, 2017 4:41 am

I purchased Kings heros and am trying to load onto a new computer, however the code I have is expired. Is there a new code I can use to redownload??
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby Indinera » Tue Sep 19, 2017 7:15 am

Sent a new download link! :)
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby hcopter51 » Mon Jun 18, 2018 5:27 pm

Cant download "Undefeated" on windows 10....Looks for exe file but does not see after trying to play....Any help? +::clap
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby Indinera » Tue Jun 19, 2018 10:57 am

Any antivirus running in the background? They tend to prevent files from installing properly... +::Annoyed
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby hcopter51 » Tue Jun 19, 2018 4:27 pm

I have Windows Defender running in background and have not had any trouble downloading your games except for this and others you have listed....Thanks
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby Indinera » Tue Jun 19, 2018 4:53 pm

That you can download some, even most of them, doesn't mean the ones you cannot download are "bad".
It's just generally your antivirus flagging them incorrectly.
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby hcopter51 » Tue Jun 19, 2018 4:54 pm

I turned off the defender firewall and tried to download again....The install program said it was not responding at the end then finished the install.....When I tried to run the game I got a message that says it was looking for the program but could not find it....As I said, its only games you have listed that I have trouble with...Thanks for your help, John
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby poshpaws » Thu Dec 19, 2019 12:59 pm

I'm not sure if this is the correct section to post in but wanted to ask whether you keep a record of all of our purchases made from Aldorlea? There are some older games that I might want to re-visit but due to lost e-mails and a new computer last year I no longer have the download codes. Is there a register against each e-mail address of the purchase history?
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby Indinera » Thu Dec 19, 2019 3:14 pm

poshpaws wrote:I'm not sure if this is the correct section to post in but wanted to ask whether you keep a record of all of our purchases made from Aldorlea? There are some older games that I might want to re-visit but due to lost e-mails and a new computer last year I no longer have the download codes. Is there a register against each e-mail address of the purchase history?


The best way is to make sure to keep emails in a "safe place" (directory) where they won't be lost. Never delete those emails.
Otherwise it's probably better to contact BMT micro directly (the vendor that deals with the transactions made on Aldorlea):
cservice@bmtmicro.com
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby poshpaws » Thu Dec 19, 2019 5:41 pm

Thanks Indy. That's a good suggestion. Unfortunately, my hard drive became corrupted and I lost a lot of stuff. I will see if they can help.
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby polarbr » Wed Sep 30, 2020 4:05 am

I think you worked on Forever Heros, didn't you?
I'm still having an issue loading the game. I tried many different things, but am still getting an error:

Loading Error
Failed to load: img/characters/chara1_1.png

Can you help? I'd love to play this game - I always love your games.
Thanks!
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby Indinera » Wed Sep 30, 2020 6:15 am

polarbr wrote:I think you worked on Forever Heros, didn't you?
I'm still having an issue loading the game. I tried many different things, but am still getting an error:

Loading Error
Failed to load: img/characters/chara1_1.png

Can you help? I'd love to play this game - I always love your games.
Thanks!


I've sent you an email. ;)
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby Momare » Wed Oct 14, 2020 8:22 pm

Thanks for resending the file. I did have trouble initially accessing the game again, but finally managed to get around the problem. As before, the program put me straight into the Save File section. So, I decided to "save" my non-game. Then I loaded the file I had just saved and it put me into the game. So all is good. Thanks again.
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby Indinera » Thu Oct 15, 2020 7:10 am

Very glad to hear, have fun!
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Re: Troubleshooting: can't play a game from Aldorlea?

Postby rpsmith » Sun Oct 31, 2021 11:45 pm

I downloaded 3 Stars from steam as I could not download from your site. I just got Baretta but do not have an option to change my active party members for exploring the tomb as suggested in the walkthrough.
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