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Can't open the game

Can't open the game

Postby SwtMarie » Fri Jan 10, 2014 12:07 am

I just downladed the demo and when I chose the trial, the following error message appears:

Script 'Shaz AppDate Save' Line 49: Encoding::UndefinedConversionError occured.

"\x82" from ASCII-8BIT to UTF-8^


Can anyone explain? Thanks :)
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Re: Can't open the game

Postby Kes » Fri Jan 10, 2014 6:14 am

Is your keyboard using a non-Latin alphabet, e.g. Greek, Russian, Arabic?

If so, you need to create a user name using only Latin letters.
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Re: Can't open the game

Postby Indinera » Fri Jan 10, 2014 8:26 am

Yes, what is your country? Maybe a different alphabet is the issue here.
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Re: Can't open the game

Postby SwtMarie » Fri Jan 10, 2014 12:16 pm

This is pretty weird!! I'm in Canada and never used another keyboard, I only speak French and English ;)

As for the username, I didn't even go that far. The error appears right after I click on Continue trial from the opening screen. I've played many games and nothing similar even happened :(
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Re: Can't open the game

Postby Tomas » Fri Jan 10, 2014 12:40 pm

Do you have administrator privileges on your account?
I for example wasn't able to enter serial number without using "Run as administrator", so maybe this could cause some troubles, too.
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Re: Can't open the game

Postby SwtMarie » Fri Jan 10, 2014 11:28 pm

Yes I do have the administrator privilege, I really don't know what to do...
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Re: Can't open the game

Postby Tomas » Fri Jan 10, 2014 11:58 pm

Have you tried to install the demo again? Maybe there was just a disc writing "hiccup" during the installation.
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Re: Can't open the game

Postby SwtMarie » Sat Jan 11, 2014 12:59 am

Yes I did. Thanks for trying to help me :)
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