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Technical Support Thread - Post here for help

PostPosted: Sat Sep 26, 2009 10:07 am
by Indinera
Dear all,
if you need some technical support for BOTM, please post here and we'll do our best to assist you.

Thanks!

Re: Technical Support

PostPosted: Sat Sep 26, 2009 2:24 pm
by htanner8
I uninstall my game an reinstall it but still no quest book +::fear . What did I do wrong?

Re: Technical Support

PostPosted: Sat Sep 26, 2009 2:25 pm
by Indinera
Argh you are posting this everywhere lol I've answered you already in the last two... +::O_o

Re: Technical Support

PostPosted: Sun Sep 27, 2009 5:12 pm
by bodeia
Playing through again I found a possible error. Everytime I reach this spot Maine and Beniot freeze, have to reset , I've repeated this 4 times just to make sure it wasn't a fluke, strange thing is the cat continues to walk around.

Image

Re: Technical Support

PostPosted: Sun Sep 27, 2009 5:57 pm
by Indinera
it must be a glitch, thanks for reporting!

Re: Technical Support Game Hangs

PostPosted: Mon Sep 28, 2009 9:18 pm
by daisym
I've had the same problem as above with job hanging at certain point illstrated in screen shot, so guess it must be a bug. Had to do a ctrl-alt-del. Luckily had just saved. Phew! :(
Really like the game. Have a few suggestions, but will do that elsewhre. Now am striving to finish. Daisy

Re: Technical Support

PostPosted: Mon Sep 28, 2009 9:19 pm
by Indinera
Thanks to you reporting, this bug has been cleared.

Can't wait for the suggestions now :)

Re: Technical Support

PostPosted: Tue Sep 29, 2009 9:21 pm
by ilsepants
I just started a new game because I missed a ton of things the first time through. However, when I started again, a lot of my pending quests were still on my list, such as finding the ring for Janine, Thieves Den, House of Alchemy, etc. Was this supposed to happen? I don't have any of my items, just the list of quests.

Re: Technical Support

PostPosted: Tue Sep 29, 2009 9:51 pm
by Indinera
ilsepants wrote:I just started a new game because I missed a ton of things the first time through. However, when I started again, a lot of my pending quests were still on my list, such as finding the ring for Janine, Thieves Den, House of Alchemy, etc. Was this supposed to happen? I don't have any of my items, just the list of quests.


This is a glitch that plagued the questbook lol and it's still there....
thankfully if you redownload the game it shouldn't be there anymore.
but also, doesn't exiting the game fully then loading a file get rid of this issue too?

Re: Technical Support

PostPosted: Thu Oct 01, 2009 10:50 am
by Unicorns
Don't know if this is intended or not.... when Minerva puts on "the dark glove" on the left hand, I'm am unable to remove it. I've uninstalled and reinstalled the game. Still can't remove it.
Thanks

Re: Technical Support

PostPosted: Thu Oct 01, 2009 10:53 am
by Indinera
Unicorns wrote:Don't know if this is intended or not.... when Minerva puts on "the dark glove" on the left hand, I'm am unable to remove it. I've uninstalled and reinstalled the game. Still can't remove it.
Thanks


who is Minerva???? +::O_o


dark gloves can be removed at the temple, by performing an exorcism +::Thumbup

Re: Technical Support

PostPosted: Thu Oct 01, 2009 11:00 am
by Unicorns
thank you ... and I meant to spell Marine ... can't spell tonight/this am :)

Re: Technical Support

PostPosted: Thu Oct 01, 2009 12:04 pm
by Indinera
Yes thought so +::biggrin

Re: Technical Support

PostPosted: Thu Oct 01, 2009 5:25 pm
by ozymandias
edited by Indy

answer by PM

Re: Technical Support

PostPosted: Wed Oct 07, 2009 4:11 pm
by idoless
I've ordered and paid through pay-pal and received the confirmation of payment e-mail. How long til I get the Key? It's been aroung 30 minutes so far. The last few i've ordered like this i've got straight away.