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Impossible to open the demo

PostPosted: Sat Oct 18, 2014 4:03 pm
by SwtMarie
Hello folks!

I just downloaded the demo of The Tale of a Common Man and when I try to launch the game, an error message appreas. What can I do?

Image

Re: Impossible to open the demo

PostPosted: Sat Oct 18, 2014 4:06 pm
by Indinera
seems like a font problem... from which place of the world are you?

Re: Impossible to open the demo

PostPosted: Sat Oct 18, 2014 4:32 pm
by SwtMarie
I'm in Quebec City, Canada.

Re: Impossible to open the demo

PostPosted: Sat Oct 18, 2014 4:41 pm
by Indinera
I'm forwarding your problem. I dunno what may cause it.
Maybe though you could try to redownload, as sometimes it's just a matter of a corrupted download?

Re: Impossible to open the demo

PostPosted: Sat Oct 18, 2014 5:20 pm
by Indinera
Does your username contain non Latin alphabet letters?

Re: Impossible to open the demo

PostPosted: Mon Oct 20, 2014 2:24 pm
by SwtMarie
Thanks! I uninstalled the previous game and installed a new one and the same error appears again.

What do you mean by my "username"? My computer's username perhaps?! It does have accents in Hélène, could it be the problem? I never had such problems with your games before and my name surely hasn't changed since then ;)

Re: Impossible to open the demo

PostPosted: Mon Oct 20, 2014 2:48 pm
by Indinera
It looks like the game will work if you remove the accents, ie use "Helene" instead :)

Although, have you ever played Undefeated? This game should have triggered the same error message.
My other ones, nope.

Re: Impossible to open the demo

PostPosted: Mon Oct 20, 2014 4:11 pm
by SwtMarie
Wow it worked!! Actually, I first tried with Marie-Helene without accents and it didn't work so I changed it once again to plain Marie and it worked. It looks like the game doesn't like hyphens in names!

And you're right, the same mistake happened with Undefeated, but I was too busy at that moment to even think about solving it. Now I'll know what to do when I wish to play that game too.

Merci!!

Re: Impossible to open the demo

PostPosted: Mon Oct 20, 2014 4:53 pm
by Indinera
Awesome news! Have fun with Common Man! :)