Boreal Saint Hat

Hi!
I'm having some trouble again
This is part I'm having trouble on
78. This is the heavenly town of Gladenmore. Talk to the residents of this town. The one in the top right sells stuff. The one next to the chest in the middle sells equipments. Exit and enter a few times and she offers you a boreal saint hat.
SHE DOSEN'T OFFER!!! I tried enter and exiting her shop a billion times. I tried enter and exiting Gladenmore then talking to her a billion times. How do I get her to offer me that hat!?!?!?!
Thanks!
I'm having some trouble again

This is part I'm having trouble on
78. This is the heavenly town of Gladenmore. Talk to the residents of this town. The one in the top right sells stuff. The one next to the chest in the middle sells equipments. Exit and enter a few times and she offers you a boreal saint hat.
SHE DOSEN'T OFFER!!! I tried enter and exiting her shop a billion times. I tried enter and exiting Gladenmore then talking to her a billion times. How do I get her to offer me that hat!?!?!?!
Thanks!